FAQ

Yes. All our products are Medicinal & Recreational Cannabis .

What is Cannabis Buddy Dispensary?

Cannabis Buddy is an Online Collective or community of medical cannabis members that provide each other access to medical cannabis products right to their doorstep.

Why use Cannabis Buddy Dispensary?

Direct online access to high quality medical marijuana products provides a convenient & discreet community experience for patients while in the comfort of their own home.

At this time, we have decided to only continue to stay on the medical side as we explore the options into acquiring our recreational license in the near future.

Ordering & Payments

Unpaid Orders Cancellation Policy?

Once you have placed your order with us, payment must also be submitted before we can fulfill.  If you missed the payment step when placing your order, there is also a link that can be found in your order confirmation email.

NOTE: For accounting and inventory purposes, orders that are left unpaid after 24 hours will be CANCELLED, and you’ll have to submitted another order into our system.

Is There a Minimum Order?

Nope! Cannabis Buddy Dispensary does require a minimum order.  Every product instock has their minimum set already for your convenience.

Can I Have My Friend Pay The Order For Me?

For security reasons,  you, the patient, must be the one submitting payment for your order.  If we see a payment from someone else, we will have to flag your order and get in contact with you.  This could delay the processing of your order.

Refund Policy

If you have an paid order that has not been shipped out yet and you need to cancel,  please contact us immediately so we can stop the order and issue a refund.

Please note, that refunds can take 2-3 business days to process.

All transactions are final for orders that have already been fulfilled and shipped.

Shipping & Delivery Information

When Should I Expect My Package To Arrive?

The timing of your package can be affected by many factors, from delays, to route changes, etc. The biggest factor most of all is where you are located and whether or not you are in a remote area. Since we cover all of California, delivery time can range from 8am to 8pm. We are based in Southern California, so if you are in Northern California, it’s most likely your package will arrive later in the day. The best way to truly understand the delivery time of your package is over time. As you order more frequently, be sure to take note of the time of delivery, and you’ll start to learn the time frames in your area.

When Do I Receive My Tracking Info?

We process & fulfill our orders Monday-Saturday between noon and 5pm, so you should be receiving your tracking information within this time frame.If your order came in past our 5pm deadline, then it will be processed on the following business day.

Is My Order Guaranteed to be Delivered Next Day?

We strive to meet exceptional standards in next day delivery, however, because overnight shipping is such a small window of time to work with, there can be unforeseeable elements that can cause delays such as weather, traffic, road construction, and other elements out of our control.  Because of this, we cannot guarantee overnight delivery, but our rate of success is good!  Understand as well, that we using a shipping service, and delays that occur are beyond our control!

*Please note: Remote or rural areas do have a higher chance of delivery delays, because of shipment routing.  Please consider this and understand the chances of possible delay if you order.

How fast do I get my order?

We provide next business day shipping, on orders placed before 3pm Monday-Friday.  All orders need to be PAID before they can be fulfilled and sent out.  All orders place after 3pm Friday and during the weekend will be sent out the following Monday.  Unpaid orders will be cancelled after 48 hours.

I Don’t Want To Wait Around All Day For My Order

You don’t have to!  We have a notification system set in place, so the moment that your package gets dropped off, you will immediately receive an email notification saying it’s been delivered.

What states does Cannabis Buddy ship to?

We currently ship nation wide and global and working on expanding into more places.

Do You Ship on Weekends?

We do not ship on sundays.  All orders place after the 5 PM cutoff on saturday and during weekends will be shipped out on Monday for overnight delivery on Tuesday.

Is my signature required?

By default, signature is not required for delivery. However, we can require a signature by request, just let us know and we’ll set it up in your shipping account.

Do you ship on holidays?

Deliveries won’t service on the following holidays:

  • New Years Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

What are the shipping costs?

We offer FREE SHIPPING as well as a flat rate shipping fee depending on delivery time frame.See chect out page.

Can I ship to multiple addresses?

Yes. We can ship to other addresses other than your registered address. However, by law & under our online collective terms and agreement, you MUST be present at the address you have registered in your account.

How do I know when my order has arrived?

Every order comes with a separate email notification, one for the shipping that will include your tracking info, and another that will notify you that it has been delivered.

Also, drivers typically ring the bell when the drop the package off.

General Questions

Yes, being a Cannabis Buddy Dispensary member is legal under California state law. Cannabis Buddy (aka CB Direct) is a non-profit medical cannabis collective; every member is able to help facilitate access to medicine to other qualified patients. But please note that cannabis is a controlled substance under federal law and possession of it is not without legal risk.

Who can join the Cannabis Buddy collective community?

Anyone over the age of 18 with or without a valid Medical Marijuana recommendation can join our Online Collective.

Are the products in the store lab tested?

To ensure the highest quality, Cannabis Buddy only carries products that have been lab tested.